At Clayton Heights Optometry, we are proud to serve patients from Surrey and the surrounding communities. We believe that the best way to understand the quality of care we provide is to hear directly from the people we see every day. Below, you will find feedback from our patients about their experiences with our optometrists, our friendly staff, and our services.
Our Patients’ Experiences
Eye Exams and Care
Many of our patients describe our eye exams as thorough and informative. One patient shared that it was the most thorough eye exam they had ever had, noting that the team was kind and that they appreciated the time taken to explain everything. Another patient mentioned that Dr. Choi always takes the time to explain procedures and prioritizes their history and needs.
For families, we are often described as a great choice for children’s eye care. Parents have noted that Dr. Sandhu is calm and gentle with kids, making the experience comfortable and even enjoyable for their children. One parent shared that their daughter left with a big smile after her first eye exam.
Staff and Atmosphere
Our team is frequently praised for being welcoming and respectful. Patients have mentioned that the reception staff, such as Zoë, are kind and helpful. Many also appreciate the friendly and professional atmosphere of our office, noting that they do not feel rushed during their visits.
Vision Therapy
For families seeking vision therapy, we have received positive feedback about our approach. Parents have expressed gratitude for the care their children receive, mentioning that Dr. Sandhu and Dr. Choi are able to determine if underlying vision problems are impacting their child’s learning. One parent shared that they are highly recommending us to other parents for children’s vision testing.
Eyewear and Service
Our optical store is another area where patients have shared positive experiences. Many have mentioned the wide selection of frames and the helpful assistance in finding the right pair of glasses. One patient noted that they felt very comforted knowing they were taken good care of and appreciated the welcoming nature of the staff.
Why Our Patients Choose Us
Beyond the specific comments above, our patients often choose us because of our patient-first approach. We strive to provide personalized care that addresses your unique vision needs. Whether you are looking for a routine eye exam, treatment for dry eye, or specialized vision therapy, our team is here to help you see your best.
If you are looking for an optometrist in Surrey, we invite you to experience the care our patients have come to trust. Contact our clinic to schedule an appointment and see why so many people in our community choose Clayton Heights Optometry for their eye care.