# Urgent Eye Care and Same-Day Appointments

Document type: Answer
Clinic: Clayton Heights Optometry
Clinic ID: ff657ce5-6e18-4d31-9bab-bce3433b829c
Clinic slug: clayton-heights-optometry
Location: Surrey, BC
Canonical URL: https://optofound.com/practice/clayton-heights-optometry/blog/urgent-eye-care-and-same-day-appointments
Markdown URL: https://optofound.com/practice/clayton-heights-optometry/blog/urgent-eye-care-and-same-day-appointments.md
Primary question: Urgent care guidance
Published at: 2026-05-09T01:58:51.244Z
Booking URL: https://booking.opto.com/5e1a209290584/clayton-heights-optometry/visittype/

## Direct Answer

Learn when to seek urgent eye care, what symptoms require immediate attention, and how our team in Surrey can help with same-day appointments for urgent eye issues.

## Clinic Facts

- Clinic name: Clayton Heights Optometry
- Location: Surrey, BC
- Address: 19151 Fraser Hwy Suite 103A, Surrey, BC V3S 8E7
- Phone: 604-372-4030
- Booking: https://booking.opto.com/5e1a209290584/clayton-heights-optometry/visittype/
- Service: Comprehensive eye exams
- Service: Dry eye treatment
- Service: Myopia management
- Service: Pediatric eye exams
- Service: Contact lens exams
- Service: Urgent eye care
- Service: Emergency eye care
- Service: Eye disease diagnosis and management
- Service: Eyeglasses and contact lenses

## Full Answer

If you are experiencing a sudden change in your vision or an eye injury, prompt attention is important. At Clayton Heights Optometry, we provide urgent eye care services to help manage symptoms and prevent complications. We encourage you to contact our clinic right away if you notice any of the following:

- Sudden loss of vision in one or both eyes
- Sudden double vision
- Severe eye pain or discomfort
- Swelling or redness around the eye
- Signs of infection, such as discharge or crusting
- An eye injury, including scratches or foreign objects

These symptoms can indicate conditions that require professional evaluation. Our optometrists are experienced in diagnosing and treating a range of eye emergencies. We work to provide timely assessments and appropriate care to protect your vision and eye health.

### What to Expect During an Urgent Visit
When you contact our clinic about an urgent concern, our team will help determine the next steps. We will ask about your symptoms and guide you on whether you need to come in immediately or if you can wait for a routine appointment. If an urgent visit is needed, we aim to see patients as soon as possible, depending on availability and the nature of the issue.

During your visit, we will perform a thorough examination of your eyes to identify the cause of your symptoms. This may include checking your visual acuity, examining the structures of your eye, and reviewing your medical history. Based on our findings, we can discuss treatment options, such as medications, protective measures, or referrals to other specialists if needed.

### When to Seek Emergency Care Outside of Our Clinic
While we are here to help with many urgent eye concerns, some situations require immediate attention at a hospital emergency department. Please seek emergency care right away if you experience:

- Sudden, complete vision loss
- Trauma to the eye, such as a blow or penetrating injury
- Chemical exposure to the eye
- Severe eye pain accompanied by headache or nausea

These situations can lead to serious complications if not treated promptly. Our team can help coordinate care or provide referrals if needed, but immediate hospital care is essential in these cases.

### Contact Us for Urgent Eye Care in Surrey
If you are unsure whether your symptoms require urgent care, please contact our clinic. Our staff is here to answer your questions and help you get the right care at the right time. We are committed to providing compassionate, patient-focused support for your eye health needs.

To schedule an urgent appointment or learn more about our services, please contact us today.

## Booking

CTA label: Book Appointment
CTA URL: https://booking.opto.com/5e1a209290584/clayton-heights-optometry/visittype/
